Terms of Service

Effective and last updated: October 10, 2026

These Terms of Service ("Terms") form a legally binding agreement between you and Miramo LLC, the operator of ZingPix ("we", "us", "our"), governing your access to and use of the ZingPix website, studio, and related services (collectively, the "Service"). By creating an account, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.

1. The Service

ZingPix is an independent third-party AI image creation studio. It is not affiliated with, endorsed by, or sponsored by OpenAI, Google, or ByteDance. It lets you generate and edit images from text prompts, hand-drawn sketches, annotated reference photos, and combinations thereof. We provide access to ChatGPT Images 2.5, Seedream 5.0 Flash, and Nano Banana 2.1 through a workspace and billing layer; the underlying model behavior is subject to the upstream provider's capabilities and policies. OpenAI, ChatGPT, and related marks belong to OpenAI.

2. Eligibility and Accounts

1. You must be at least 18 years old (or the age of legal majority in your jurisdiction) to use the Service.
2. You agree to provide accurate registration information and to keep your credentials confidential. You are responsible for all activity under your account.
3. We may suspend or terminate accounts that violate these Terms, abuse the Service, or create risk for other users or for us.

3. Credits, Subscriptions, and Payment

1. Credits. Generation and editing consume credits. The credit cost of every operation is displayed before you confirm it. Credits are a consumable, non-transferable license feature of the Service — they are not currency, not deposits, and carry no cash value.
2. Purchases. Credits are sold as one-time packs and as subscription allotments. Prices are shown at checkout and processed by third-party payment processors (e.g. Stripe, Creem, PayPal). We do not store full payment instrument numbers.
3. Taxes. Prices may be exclusive of applicable taxes, which are charged where required by law.
4. Failed generations. If a generation task fails, including a task blocked by moderation, the credits reserved for it are automatically and fully returned to your balance. Credit returns may take time to appear in your credit history and are not cash refunds.
5. Ultimate Free Day. The first eligible paid purchase of an Ultimate subscription includes one 24-hour free-generation window beginning when that purchase is confirmed. This promotional access is subject to task eligibility, fair-use, queue, capacity, and abuse-prevention controls; it has no cash value, does not reset or renew with recurring charges or subsequent purchases, and is revoked if the qualifying purchase is refunded.
6. New-member annual offer. During an announced campaign, an eligible newly registered account may receive 30 minutes from account creation to begin a Stripe Checkout for 50% off its first annual payment. The checkout and pricing page identify the standard annual renewal price. Unless canceled, the subscription renews at that standard annual price rather than the introductory price.

4. Refund Policy (Cooling-Off Period)

We offer a seven (7) calendar day cooling-off period on every purchase of credit packs and subscription plans, subject to the usage threshold below.

1. Eligibility. You may request a refund within seven (7) calendar days of the purchase, provided your total consumption of the purchased allotment does not exceed twenty percent (20%) of the credits granted by that purchase.
2. Refund amount. Eligible refunds are proportional to your unused balance: we refund the purchase price multiplied by the ratio of unused credits to credits granted. For example, if you consumed 15% of the purchased credits within the cooling-off period, you receive 85% of the purchase price back.
3. Exclusions. No refund is available once (a) more than seven (7) calendar days have elapsed since the purchase, or (b) your consumption of the purchased allotment exceeds twenty percent (20%). Bonus or promotional credits (e.g. sign-up gifts) are not refundable.
4. Subscriptions. You may cancel a subscription at any time; cancellation stops future renewals and your access continues until the end of the current billing period. The cooling-off refund above applies to the most recent subscription charge, measured against the credit allotment granted by that charge.
5. How to request. Submit a refund request through the Support (ticket) area of your account, referencing the order number. Approved refunds are issued to the original payment method within ten (10) business days; your payment processor's own posting times apply.
6. Abuse. We may decline refund requests where we reasonably detect refund abuse, fraud, or violation of these Terms.

Nothing in this section limits any mandatory consumer rights you may have under applicable law.

5. Acceptable Use and Content Compliance

You retain control of what you ask the Service to create, and you are solely responsible for your inputs (prompts, sketches, uploaded reference images) and for how you use the outputs. The following content is strictly prohibited, whether in inputs or requested outputs:

1. Gore and graphic violence — depictions of blood, dismemberment, torture, or gratuitous physical harm.
2. Sexual or pornographic content — nudity, sexual acts, sexualized depictions of any person, and any sexually suggestive content involving characters who are, appear to be, or could be interpreted as minors.
3. Child sexual abuse material (CSAM) in any form — this is an absolute prohibition. We report suspected CSAM to the relevant authorities.
4. Non-consensual intimate imagery, including sexualized depictions of real people without their consent.
5. Hate, harassment, or discrimination targeting protected characteristics (race, ethnicity, religion, gender, sexual orientation, disability, etc.).
6. Illegal activity — content that promotes, instructs, or facilitates crimes, terrorism, or self-harm.
7. Deceptive media — deepfakes or manipulated imagery of real, identifiable people presented as genuine without consent; content designed to deceive, defraud, or mislead (including disinformation).
8. Intellectual property violations — uploading or generating content that infringes copyrights, trademarks, publicity rights, or other proprietary rights of third parties.
9. Attempts to circumvent safety systems, moderation filters, or provenance metadata supplied by an upstream provider.

Because generation is performed by upstream models, your use is also subject to the upstream provider's usage policies (including the policies applicable to your selected OpenAI, Google, or ByteDance model), which apply in addition to this section. In case of conflict, the stricter rule applies.

We employ automated moderation and may review reported content. We may refuse to generate or remove content, and suspend or terminate accounts for violations, at our reasonable discretion and without prior notice where the violation is severe.

6. Content Rights

1. Your inputs. You represent and warrant that you own or have the necessary rights, licenses, and consents for every image, sketch, and prompt you submit — including portrait and privacy rights of any identifiable person depicted. Uploading other people's photos without their permission is prohibited.
2. Your outputs. To the extent permitted by applicable law and the upstream provider's terms, you own the images you create and may use them commercially on every plan, including images generated with free credits. You acknowledge that AI-generated images may not be eligible for copyright protection in some jurisdictions, and that similar outputs may be generated for other users from similar inputs.
3. License to us. You grant us a limited, non-exclusive license to host, store, process, transmit, and display your inputs and outputs solely to operate and improve the Service (including temporary transmission to the AI provider). We do not sell your content.
4. AI provenance. ZingPix does not add a visible or invisible watermark to downloads. Model providers may embed their own identifiers or watermarks, including Google’s invisible SynthID watermark in Nano Banana 2.1 images. ZingPix does not promise that those outputs are watermark-free. If an upstream provider supplies provenance metadata with an output, you must not remove or obscure it and must comply with any applicable legal duty to disclose AI-generated content.

7. Moderation, Accuracy, and Availability

The Service uses automated moderation that may occasionally block lawful content by mistake or fail to block prohibited content; neither outcome makes us liable for the generation or non-generation of a particular image. AI outputs may contain errors, artifacts, or inaccuracies — you are responsible for reviewing outputs before use. We do not guarantee uninterrupted availability; scheduled maintenance and upstream provider outages may affect the Service.

8. Disclaimers and Limitation of Liability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE IS LIMITED TO THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, OR GOODWILL.

9. Indemnification

You agree to indemnify and hold us harmless from claims, damages, liabilities, and expenses (including reasonable legal fees) arising from your inputs, your use of outputs, or your violation of these Terms or of any third party's rights.

10. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate access for breach of these Terms, legal requirements, or risk to the Service. Sections on content rights, disclaimers, limitation of liability, and indemnification survive termination.

11. Changes to These Terms

We may update these Terms from time to time. Material changes will be announced through the Service or by email before they take effect; the "Last updated" date above always reflects the current version. Continued use after the effective date constitutes acceptance.

12. Contact

Questions about these Terms, content compliance, or refund requests: please email support@gpt-images.art or open a ticket in the Support area of your account. We aim to respond within two (2) business days.